When a customer chat has been initiated from the customer page and later you need it to be attached to a specific job, is there a way to do that? Also I think it would would be beneficial to just have a chat section with all chats on the customer pag...
Is there a way to turn off the automatic survey sent by ST?
Is there a way to present an invoice with different options such as if you pay cash its this amount if you pay credit card its this amount with the fee and if you use financing its this amount with the fee?
Does anyone know how to show the MATERIAL NAME instead of the MATERIAL CODE under tasks on printed invoices? IT is telling me no - is there some type of work around? (highlighted in yellow is what we want on the invoices that shows up on job invoice ...
You call yourself ServiceTitan, but getting technical support from your company is nearly impossible. No where could I find a support number to call, you don't have a real direct link to support on your menus, and when I contact my "SUCCESS MANAGER" ...
We pay the same as HVAC/Plumbers/Electricians but get little to no respect from Service Titan when it comes to value added features. I understand business dynamics, that HVAC is you larger customer base, but how many others are like us and have to us...
Can the customers access their accounts from the customer portal? Can they see a history of work done? Pictures? If not, is there a way for the customers to access their accounts to see such things?
Anyone else have an issue / concern with chat logs for a Customer attaching to every scheduled job for multiple service locations? Makes the job history very confusing, specifically if the chat is referencing a topic, service, etc. that has nothing t...
