General

Posts

Purchase Order Alerts

Hello,We have an alert that was built to notify certain people in the office when a purchase order was created for a particular vendor, and was set to pending. This used to work where if a technician in the field created the PO, because the PO is aut...

DanielleT by New Contributor III
  • 736 Views
  • 0 replies
  • 1 kudos

iPad users cannot login

My lead generators use either Safari or Chrome on iPads. All of a sudden, they're not able to login. The screen is blank below the black bar that contains the menu items. The icon to sign in/out is missing. I tried clearing the cache and data. Uninst...

ACarl by New Contributor
  • 272 Views
  • 0 replies
  • 0 kudos

DialPad Report to show user time on DND

Does anyone know of a report that will tell me how long a DialPad user has been on Do Not Disturb for a specified period of time (daily / weekly / monthly)? Or any way that I can get that data?Thank you.

thaggerty by New Contributor III
  • 298 Views
  • 0 replies
  • 0 kudos

Help Center Notification Sound

Something happened with the notification sound that disappeared in these sessions with the Help Center. Whenever I used to chat with support in the past, every time they respond, I would hear a notification sound, now I don't hear it anymore. Now it'...

Location Page Bulk Tag

Is there a way to add tags to locations in bulk? We have a Customer page that has over 490 locations and it just keeps growing. Is there a way that I can add a tag to all 490 locations at once?

kmcgraw1 by New Contributor
  • 404 Views
  • 1 replies
  • 1 kudos

I love the new Customer Resource Hub!

Folks, at Pantheon I had the privilege to preview the new Customer Resource Hub and the ServiceTitan Toolbox. Both of these are live on the ServiceTitan website and you should have a direct link in your profile icon in the near future. Some of those ...

tsjobeck
by ServiceTitan Certified Administrator
  • 822 Views
  • 0 replies
  • 2 kudos

Emergency Dispatch Report

I know the outage today was impactful to quite a lot of people, and there might be some who don't have this report built already. Just as an FYI - ServiceTitan already has a report built that can be scheduled so that if there is ever an outage that i...

DanielleT by New Contributor III
  • 777 Views
  • 2 replies
  • 5 kudos