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ServiceTitan Research - Survey on proposed "ST Favorites" feature

Hello everyone!My name is Daniel and I'm one of the user experience researchers at ServiceTitan.I'm looking for people who regularly use the desktop platform of ST — which is probably most users (except those almost exclusively using the mobile apps,...

Resolved! Community

Good morning, does anyone know how to get to the Community page through ServiceTitan? For some reason my page will not let me sign into the Community page, I had to google it to log in. Thanks for the help.Have a great day all!

Billing

Our company was in a horrible one year contract that lowered the cost per tech to $289 from $309. The unexplained catch was that it raised the min tech count to 22 techs. The issue is that we have never had more that 16 techs and have currently trend...

Service verse delivery

Does anyone have both substantial but separate service and delivery markets and how do you handle it? We are considering creating two locations for each of our customers that have both service and delivery. One would be exclusively for their delivery...

Vendor Invoice/Purchase Order Integration Question

Has anyone used the ToolboxTechs integration for reconciling vendor invoices? I am looking to help our accounting department efficiently input vendor invoices. We did a demo this week but I wanted to see if anyone else in the community has used their...

ST Research - We need your feedback on a new support experience for the ST desktop platform!

Hello everyone!I'm Daniel, a user experience researcher at ServiceTitan.I have a usability study to test a new support experience within the ST desktop platform, and we'd love to get your feedback on it.This test explores a proposed workflow for the ...

Tracking Lost Sale Reasons in ServiceTitan

Is anyone tracking the reasons for lost sales in Service Titan? If so, how are you doing it?

Adding Task option to location page & Task Management

It would be nice to have a task option on the customers location page vs on the customer page. This will help on customer accounts which have multiple locations. Would also be nice if the task reminder sent to an email has a description of the task. ...

purchase order

Is there a way programmers can add a New Tab for Purchase Orders when right clicking a job bubble? Like a quick link? Or more ideal, customizable options for users to add quick links to other pages under the Action & New Tab options?

ST Research - Short usability on accessing pages in the mobile app

Hello everyone!My name is Debbie and I'm a product designer supporting the ST mobile apps. I have a short usability study to test different ways of accessing our mobile app pages.Anyone can provide feedback — this is a test of basic usability with no...

ServiceTitan Community

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ServiceTitan Research - Survey on proposed "ST Favorites" feature

Resolved! Community

Billing

Service verse delivery

Vendor Invoice/Purchase Order Integration Question

ST Research - We need your feedback on a new support experience for the ST desktop platform!

Tracking Lost Sale Reasons in ServiceTitan

Adding Task option to location page & Task Management

purchase order

ST Research - Short usability on accessing pages in the mobile app

New Business integration help

Stopping unnecessary updates and fixing long terms...

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