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Posts

New Business integration help

We have an opportunity to take on a "partnership" with an existing business that entails taking over their residential hvac and plumbing in our area. This is not a purchase and not a growth of necessity, but rather a favor to this other company to co...

hrpete by New Contributor
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Multiple techs on the same job

When multiple techs are on the same job you have to make sure you are synced and not typing at the same time when working on an invoice, if someone syncs after you when typing an invoice it'll delete what the second person had typed. It would be very...

Stopping unnecessary updates and fixing long terms issues.

I wish that Service Titan would stop coming out with so many unnecessary updates that create nothing but problems and instead update and resolve long term issues that many of their customers have complained about for a while... Most of the time I cal...

Labels for Contacts

Does anyone know the purpose of labels for contacts? I can’t find anything explaining their benefit.

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dlopez222 by New Contributor
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Equipment List

In the commercial world, we often get request from property owners or managers wanting to know what equipment is at a location. Can you make it to where we can print and email location equipment list?

JustinPMC by New Contributor
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Photo Organization - Catalogue

There needs to be a better way to organize and catalogue customer photos. I almost prefer to keep them all off of Service Titan and simply use One Drive. There I can have folders for different jobs, different inspections, and different equipment. Jus...

bren98391 by New Contributor II
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Offshoring CSRs/admin roles

Hey ST community! first time posting. I am scaling my business and am ready to hire an additional administrator and CSR but have to be mindful of cost. I have experience offshoring roles and wanted to know if anyone else on this forum offshores any o...

FrankScap by New Contributor
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ServiceTitan Research - Survey on Enterprise Billing

Hello everyone!My name is Meera and I'm one of the user experience researchers at ServiceTitan.Do you manage ServiceTitan billing across different tenants? We need your insights!This quick survey is about how you manage the bills you receive from Ser...

Service Titan used for new construction

Hello, I would like to reach out to other companies that work in new construction and service. I would like to know how its going with larger projects. We have ran in to many issues and want to know how you guys manage to make service titan work, wit...

Destiny by New Contributor
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  • 1 kudos

Service Titan Forum Group

Good morning all , was wondering if anyone knows of any Service Titan users that have a forum group of any kind ? Either through ST or in person . Any insight would be helpful . Thanks!