Purchase Order, Replenishment

Asantos1tp
New Contributor II

I'm  trying to create a PO in the Replenishment tab but when I select the material and click on Create Purchase Order, It shows me this error. What could be causing it and how can I fix it?

Screenshot 2023-11-01 081155.png

 

 

7 REPLIES 7

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Is this the first time you have tried this or have you used it prior and it worked okay?  I notice you are using the purchasing module and not inventory, I wonder if that may be causing the error?

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

This is the first time trying it. If I go to the Purchase Order tab and create a new one, it works. But not on the Replenishment tab.

We are in the process of enabling the Inventory as well.

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I think that might be what is giving you an issue.  Replenishment works with counted inventory, so it thinks that there is nothing there as inventory isn't on.  It should work once you have inventory implemented! 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

What are the other options for the drop down menu by "Create Purchase Order"?

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

There’s one other option which is “Create and send Purchase Order”

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

If you choose that option, does it create a PO? 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

No, It allows me to go to the recipients part but when I click "Send" it shows the same error