Are techs able to schedule additional appts for a job on mobile?

Martinlogan9
Contributor II

Are techs able to schedule additional appts for a job on mobile?

I know Techs can book jobs from mobile, but are they able to schedule additional appointments for a job?

Thanks!

1 ACCEPTED SOLUTION

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

They can't add appointments, but their permissions can allow them to reschedule an appointment or request an additional appointment for a job.  When they request an appointment, you would also need to ensure you have an alert set to go to whomever would best be able to deal with it.

 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

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2 REPLIES 2

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

They can't add appointments, but their permissions can allow them to reschedule an appointment or request an additional appointment for a job.  When they request an appointment, you would also need to ensure you have an alert set to go to whomever would best be able to deal with it.

 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

Great, thank you!