Hi Support, I hope this email finds you well. I’m encountering an APP_KEY error when calling an endpoint with a header. I have recorded a video that demonstrates the issue and would greatly appreciate it if you could take a look. Here’s the link to t...
I am curious as what is the best way to track the customers who only prefer the one time maintenance or tune-up option since there is no recurring service for that. There are some customers who do get them done every six months but only want to pay f...
We believe the schedule's functionality could be enhanced by introducing color-coding for paid invoices.Since we rely heavily on the schedule, it would be greatly beneficial if appointments automatically changed to a different color once the job is c...
Hello! Not sure if there is a way or if it just needs to be an idea but when we book an estimate into a job, it would be great if it pulled into the job description so we don't have to copy and paste each line into the description?
Is there a way to pre populate the homeowner details on the ServiceTitan web scheduler widget from the homeowner data on our website?
It would be great if the Technicians could see the CAMPAIGN that the Job they are running was derived from. We currently have to ADD the campaign to the Job Summary for our Sales Techs to see the Campaign and could eliminate this rework if the Campai...
Are techs able to schedule additional appts for a job on mobile?I know Techs can book jobs from mobile, but are they able to schedule additional appointments for a job?Thanks!
Please add the ability for each job type to store dispatch / reminder / booking text that could be then added into the dispatch / reminder / booking texting/email customer notification messages.
Hi Everyone, We are currently rolling out non-managed technicians on the ST Mobile App. I am curious to see how others are using this feature, being that they cannot complete a job without a managed tech assigned to the job. Is there a work around ? ...
How can I see all open calls that have not been "completed", I need to be able to see any calls sitting out there in ST either as "Open", "Scheduled", "Paused" etc. Using the options below the dispatch board is not showing prior days jobs unless you ...
