Restricting Technicians Permission to Edit Tasks from Pricebook

AmyD
New Contributor

We have had incidences where technicians think they are being helpful or can short corner a job by editing the task description that they have selected. We can restrict their permissions from editing the pricing of a task, but need to make sure that they don't have the ability to change the description of the work that is to be provided to the client.

1 REPLY 1

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

I believe you're right, @AmyD as long as they have permissions to edit a service they will have this ability. You should post an idea to have these as two separate permissions on the ideas page so we can upvote! 

 

Sheena @ NiFT