Wondering if I can get some help walking through warranty tracking and invoicing. Given the hypothetical situation below, how would this be handled?The technician goes out on a troubleshoot job and finds a control board that needs to be replaced. The...
Our company is a 360 Painting Franchise... I have been trying to use the mobile site to closeout jobs onsite. I am unable to do so because there is a section after the signature requirements called Capture Equipment Details. First, we do not have any...
The new update moved the location/customer tags and the equipment information to a sidepanel on the right. It made far more sense for the tags in particular to be at the top of the page, where and English reader is going to look first. Tags that indi...
For companies that have technicians who's work would fall under multiple labor types, it would be a great improvement to efficiency if labor types could be assigned in more places then just the technician profile or on a completed time sheet. Ideally...
I would like to see the category system that is applied to services and materials applied to forms. It would make it easier for the techs to find a form. Right now they have to scroll through a list a mile long for them to find the one they may need.
I see a few customer's get service when they are still owing money.Can you design the Dispatch board to freeze an account for a job after they have booked a job and then fall behind on their account?Example:Customer calls and books a tune up for June...
We have always looked at Equipment estimates presentations differently than service repair quotes. For one thing we make up install kits; labor (different than service labor), warranties, guarantees, discounts, etc. that you don't see in service quot...
Hi! New member here...Is there a way to see when a job was created? For example, if a call comes in today but requests to be scheduled for the end of the week, can I see "Date Created" TODAY, Start Date: END OF WEEK, End Date: COMPLETED DATE. When I ...
Can you print all of the notes in the customers location?
I apologize if this has already been discussed but I've noticed it for a while and couldn't find a post related to it. Has anyone else ever noticed the Hours showing on the Timesheets section of the Job page does not take into account any lunches or ...
