The customer is not active, but able to add the location, job, etc from API,

4kvikram
New Contributor II

When I update the customer with the active parameter false,  then unable to add/get the contact of that customer although able to add the location, job, etc from API, is it a bug or a feature?

Is that right to add a job for inactive customers? and how?

1 REPLY 1

MollyVS
New Contributor III

Hey @4kvikram! If you haven't already, I would recommend reaching out to integrations@servicetitan.com as they can help with API questions.