Marketing Pro Reputation Users - Update Your Facebook URLs

[mel-deyto]

Are you a Marketing Pro - Reputation user?

Due to recent changes by Facebook to their pages feature, Facebook generation links that contain /reviews in the URL no longer work on mobile.  Please update your Facebook URL to not include /reviews .

If you would like to update your survey message,  ask customers to click on ‘Ratings’ from the Facebook link to leave a review.

In Marketing Pro, click go to REPUTATION>LOCATIONS>Manage Listings and click on the Generation Link edit pencil to update the URL for Facebook.

[ChadVDH]

Does this include anything after "/reviews" or do I only need to get rid of that specifically?

[mel-deyto]

@ChadVDH As far as we know it is just /reviews. To be safe, may be best to link to your company's main Facebook page.

[ChadVDH]

@mel-deyto Thanks, I'll plan on doing that.