Inbound texts need to be able to be attributed to marketing campaigns

gavurb
New Contributor II

We are getting more and more inbound texts from customers, whether it's the Chat 2 Text Marketing Pro Feature or customers just texting one of our phone numbers. There needs to be a way to assign these inbound texts to a marketing campaign to track the lead generation from them, even when they are not booked. 

2 REPLIES 2

wch_alex
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi, I think this is a great idea for the ideas section of the community, be sure to reply to this post with the link to your idea so I can easily go and like it as I think this would be a great feature as well!

gavurb
New Contributor II