05-13-2022 11:17 AM
I wondered where the KPI metrics on the marketing dashboard are linked to. Particularly these items:
Booked Jobs - A lead that was booked.
Ran Jobs - The tooltip says a Ran job has marketing attribution attached to them.
It feels like these would pick up warranty/recall jobs if they are booked. Is there a report you can pull that matches these two items? Or is there a way to remove marketing attribution from recall/warranty jobs? A workaround could be a campaign for Recalls, but that seems excessive.
Or can Ran jobs be tied to jobs that don't have the nonopportunity box selected?
Anyone have some insight to this?
05-13-2022 11:51 AM
The Booked Jobs should come from all all marketing campaigns as a total.
As far as Ran jobs goes can you please specify where that is located because I have no clue where that is.
You can make a report that pulls the warranties and recalls but make sure they are classified correctly because if they are incorrectly / auto checked to be a warranty or a recall you could have some bad data.
05-13-2022 12:08 PM
This is in the Marketing Pro Dashboard, under marketing Performance. It seems like the Ran Jobs would include recalls since I can't seem to find a way to remove a marketing atribution from a call andit doesn't say it uses opporunities vs nonopportunities.
05-13-2022 12:27 PM
Hi, Yeah it would include recalls as if you hover over it, it says it is basically a count for all jobs that have had a truck dispatched to that job. So I would always expect your booked jobs to be higher as you can book a job a few weeks out but until that tech is dispatched will it count as a "Ran Jobs".