Reputation Manager - Automated Review Reminder Parameters

gkartes
New Contributor
Reputation Manager Question -
Is there a way to set parameters so it would not do a resend during a certain day/time? For example, if we don't want it to resend a review request to customers on Sunday evening.
We love the automated re-send options but want to prevent sending during certain time frames.
 
We are getting complaints from customers about late-night texts and Sunday texts. 
2 REPLIES 2

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

I don't believe there is a way to customize this currently, but I have added it as an idea that you can upvote: https://servicetitan-community.ideas.aha.io/ideas/COMMUNITY-I-850

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Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert

VanessaG
Former Titan

@mel-deyto or @SGhirard Any ideas on to solve this?