Converting from yearly prepaid memberships to monthly billing

New Contributor II

Has anyone had yearly memberships set up in service titan and then decided to switch to monthly billings? We have gotten a lot of feedback from customers that they would join if we offered a monthly billing rather than the yearly as $700 dollars (for example) can be a big bill for a lot of households to pay upfront. 


New Contributor III

Yes, we do perpetual billing.  Now a days some people can't fork out a big bill.  If they have been a member in the past, we offer them monthly billing.  We have had several convert to this.