Expiring Memberships: We have to set each renewal one by one because we have different renewal types and pricing for each of our customers locations.
- There is no location address on the worksheet. You have to view the membership to know which renewal location it is. Waist of time.
- When you filter by customer name, it filters by the first letter instead of last name. never in my life have I worked with a program that doesn’t keep first and last names separate. And doesn’t recognize salutation.(Mr. Mrs. Dr.) So unprofessional.
- When you select a customer and hit bulk edit to set renewal, and then hit apply it returns to page one and to the very first customer in the report ignoring the sort filter I just put in. Very time consuming.
- The same as no. 3 happens when you select customer and hit bulk edit to Build Estimate. This is insane how much time it takes to renew our memberships.