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Fraud alerts

alexruzicka
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Does anyone know of a way to check for technicians doing side jobs on ST?  Other then the minimum dollar threshold alert, is there another way to figure out if a technician is stealing business?

2 REPLIES 2

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @alexruzicka if you have truck replenishments enabled then you could see if there is any materials missing by doing an inventory count on what was used vs. what's on the actual truck.

Sheena @ NiFT

alexruzicka
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We don't have truck replenishments, any other ideas?