Mobile Sandbox

[Kayladeej]

Is there a way for office staff to access the mobile sandbox from their desktops? I'm frequently getting questions about the mobile app from our techs, but without having access to mobile it's proving difficult to find solutions for them. TIA!  

[JessicaSmith]

If you create them technician accounts in go.servicetitan.com, they can log into next.servicetitan.com or practice.servicetitan.com with those credentials and they will see the mobile side. Just make sure you don't make them managed techs in go! You can log into the office side on next or practice and toggle managed on there without being billed.

[Kayladeej]

Thanks, Jessica. Is there not a way to use my own credentials and access the mobile side? 

[JessicaSmith · Accepted solution]

No- you must have technician credentials to access the mobile side and employee credentials to access the office side.