Mobile

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Job Limitations on Projects

We recently learned projects have a 100 job limitation on the mobile side. Our technicians are locked out of invoices once the project reaches 100 jobs, no matter how many jobs that specific tech has worked on.Other than waiting until after invoice c...

GradyRoaten by • ServiceTitan Certified Administrator
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Work Ticket Information

Is there a way to change the information available to a crew via the Mobile app? For example, when our crews pull up the information page on their mobile devices, it would be incredibly handy to have a customer's phone number and take-off lawn size.

PJ-TLI by • New Contributor
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Resolved! Technicians' ability to take payments

Is there a way to disable technicians' ability to take specific payments in the field? We recently added a surcharge to all credit card payments. We don't want our technicians to have the ability to take credit card payments in the field so we can en...

rmarchman by • New Contributor III
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Mobile App.

The app just doesn't seem optimized for apple products. Sometimes it enters some sort of zoomed in mode where i cant un-zoom unless I close the app and restart. Its a bit frustrating. I try and use my Samsung tablet but often times my tablet doesn't ...

Entering Pesticide & Insecticide

Hi there,The company I work for is new to Aspire. Is there a way to input insecticide and pesticide used at a job site? It would nice to have the applicator apply the product, document it in Aspire, and then email the work ticket to the customer. Tha...

Kparris by • New Contributor
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Lead Technician Actions

Allow this Lead Tech to ASSIGN other techs to a job in Mobile. (They can only do this from Office)This mobile function only allows the Lead Tech to dispatch, arrive, send on meal breaks, mark others as done...but NOT assign them.

Resolved! Estimates - esign option

We recently discovered that we could send out estimates with the e-sign capability, however when our customer clicks the link to view the estimate, the picture that defaults is a light bulb! We would like to change that to our logo or a different pic...

cmzortman by • New Contributor II
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