Unable to Log Into Mobile App
I have three technicians that are not able to log into to ST at all. I am trying to get with support but they have not been able to connect me with anyone. Is anyone having this issue as well?
I have three technicians that are not able to log into to ST at all. I am trying to get with support but they have not been able to connect me with anyone. Is anyone having this issue as well?
Hey you guys, Since the new update to ST, I have been able to locate the Blue Collar Nerd tutorial video, which was very helpful for inner office operations. However; I'm sure there were also changes to the mobile side. Do you know if there is an ins...
One of our technicians mentioned that he is unable to see any of the photos he takes on a job when he is trying to email them to the customer. This just started for him a couple of days ago. I did all of the I.T. troubleshooting, uninstalled and rein...
Hey Everybody,I have two questions that I am looking to get help with. 1) When in the field using the mobile app how do I look at a customers info in our database that is "not" in my history tab? Example; I get done with my day early and I want to go...
I just had a technician schedule a paid non-job event from the mobile side today. I can't seem to find anywhere in permissions how to turn off the ability to create those. I thought it was only a permission for the office side. Is there a way to not ...
When selling an estimate sometimes our tech will hit a wrong button and say perform work later. If an estimate is sold via esign it is automically sold for later. I know if you click the 3 dots next to the estimate you can toggle it to perform work n...
Currently, there is a cooling load calculator in ST Mobile. We would like to see a heating option too, or be able to integrate with other load calc apps. This idea has already been submitted by someone else, but it doesn't have very many votes yet!Lo...
At Pantheon they mentioned an update for mobile phone users. When can we expect this update, and what changes will be made?
Tenant was calling because they want to know if there's a way to they can create the estimates for later and not just right after finishing an appointment from the Mobile side for their technicians.So they go to the appointments, then they measured e...
currently, the technicians are only able to see the arrival window for scheduled jobs. the techs have NO ACCESS TO SEE WHEN THE JOB IS SCHEDULED TO END. This is extremely critical especially for service techs. The techs need to be able to see this in...