Need Ideas for Trouble Shooting-Mobile Invoice Items

eladner
New Contributor

We have PPE (as Material with a $ amount) attached to all services we offer. In the last week or so, for sure around the time of the last update, the following issue has presented:

When Tech chooses appropriate Labor option, PPE automatically is on the invoice. The issue is that now after that has been done, the PPE shows up, then immediately is removed from the invoice. It almost looks like a glitch. We did figure out that if the PPE is entered manually first, then the Labor option it stays on the invoice with no issue. 

Has anyone had this or a similar issue? How was it resolved/remedied? Any ideas or help is greatly appreciated

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