Is there a way to bulk add unsubscibed email customers from Constant Contact?

covplmg
New Contributor

We are new to Marketing Pro, having previously used Constant Contact for our emailing needs.  I have a list of customers who have unsubscribed from our email list.  Is there a way to get this into Service Titan in bulk rather than individually updating each customer's record?  

Thanks!

4 REPLIES 4

GLevine
New Contributor III

Hi @covplmg! You should be able to go into Settings > Marketing Pro > Suppression List and then upload a CSV file with the emails you wish to be unsubscribed! 

https://help.servicetitan.com/how-to/manage-the-suppression-list

 

covplmg
New Contributor

Thank you Pam!  I'll give that a try.  

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Great! Let us know how it goes.

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Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Ask your CSM if you can submit a data task to accomplish this! This is something that the data team can do in bulk for you. 

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Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert