SKUs/Part #s

lydiaaya
New Contributor

We have SKU numbers in QuickBooks, but do not use them in ServiceTitan.  I do see a field for a part number in the Pricebook.  If we populated that field with our part number/SKU, is there a way to search for it in ServiceTitan?

Thank you.

 

2 REPLIES 2

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Is it essential for the SKU to be hidden to the customer? 

 

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Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert

jestep
New Contributor

We are having the same issue, trying to make them searchable.  The only way we have found to make the part numbers searchable is putting the number in description, but we have to be cautious to make sure it's not on the customer's invoice.  We have also built a report called inventory part # report that we can use to search the part numbers as well.