Auto clock in after meal?

New Contributor

I have a CSR who tells me that there are times when she returns from her lunch, she is already punched back in.  Is there a function with a profile that would cause her to clock back in automatically?  


New Contributor III

@MirandaMel is correct.  There isn't a functionality that would clock an office employee out of their meal break.  Do you have examples of when this occurred?  If you could DM me your company name, your email address, the office employee that is experiencing the issue, and the dates of when this occurred, I can investigate this with our support team and file a ticket with our developers if needed.  Thanks!

ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I was digging around to see if there was anything that might trigger this but I am not seeing where there would be an option for it.  Sounds like you might have a glitch in the system.

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning