Tech with different roles

Does anyone have a technician that does more than one role in the company which also means different commission rates? I am trying to figure out how to set it up so he can have different commissions based on the job type? Right now it is a very manua...

cfalone by ServiceTitan Certified Administrator
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Configurable payroll question

Before I dive down a rabbit hole of videos and knowledge base resources... can anyone tell me quickly? Can you filter a configurable payroll item by job tag- like if I only want to commission job type X if it has tag Y, is that a thing? I played with...

JessicaSmith by ServiceTitan Certified Administrator
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Resolved! Flat Rate Time allowances

In our company, we have a flat rate time allowance for technicians performing routine maintenance calls; they get paid for the flat rate allowance regardless of how long it takes. For example, our techs get paid 1.5 hrs for a furnace maintenance. Mos...

vha9215 by New Contributor II
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Hello Servicetitan users! I am trying to figure out the best way to integrate configurable payroll for our installers that are compensated based on item installed. It would also be beneficial from a job costing perspective. Any advice would be helpfu...

Performance Pay and Timesheets

What is the best process and/or settings in Service Titan for:Performance Pay/CommisionsPiece Pay/Pay Per JobHourly Times for field and officeSalary employeesI need these to reflect correctly on reports in Service Titan without an additional app or i...

accounti8 by New Contributor
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Resolved! Payroll & Timesheets Idea

We currently use ServiceTitan timesheets for our payroll. We use QuickBooks desktop to process payroll and timesheets. We currently have to manually enter our timesheets from ServiceTitan into QuickBooks (print off timesheets in excel and type into Q...

bnico by New Contributor
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Timecard Edit Reporting

Hi -What has everyone used to best see edits made to timecards? I can see these at a job level, but it doesn't appear there is a report showing any edits made to a timecard?

mmazzei by New Contributor
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Resolved! Tracking Commissions

We have a Sales Person who gets commissioned on certain accounts what would be the best way to track that in service titan? (copy+paste from FB Masterminds but sharing on here)

Resolved! Timesheet Codes Taking Priority over Job Times

Do non-job timesheet codes take priority over where hours are allocated on payroll reporting over job times?We have a scheduling placemark on our dashboard to remind our technicians to do some items first thing Monday morning. Unfortunately when they...

Timesheet Non-Job Time Code Taking Priority 18Jul22.PNG
bryce_go by New Contributor II
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