11-14-2023 12:45 PM
I have a CSR who tells me that there are times when she returns from her lunch, she is already punched back in. Is there a function with a profile that would cause her to clock back in automatically?
11-15-2023 02:57 PM
@MirandaMel is correct. There isn't a functionality that would clock an office employee out of their meal break. Do you have examples of when this occurred? If you could DM me your company name, your email address, the office employee that is experiencing the issue, and the dates of when this occurred, I can investigate this with our support team and file a ticket with our developers if needed. Thanks!
11-15-2023 08:36 AM
I was digging around to see if there was anything that might trigger this but I am not seeing where there would be an option for it. Sounds like you might have a glitch in the system.