How do I resolve Payroll Error 15332 during updates?

[jicol26690]

Hi everyone, I’m encountering Payroll Error 15332 when trying to update QuickBooks. I’ve checked my internet connection and attempted the update multiple times, but the error persists. Has anyone experienced this issue and found a fix? Any advice or troubleshooting steps would be greatly appreciated.

Thanks for your help!

[kathybates787 · Accepted solution]

Error 15332 in QuickBooks typically occurs when there is a problem with the software’s ability to connect to the QuickBooks payroll servers. This error generally arises during a payroll update or download.

What are the causing roots behind the QuickBooks error 15332

1. Internet Connectivity Issues: A poor or unstable internet connection can interrupt the connection between QuickBooks and the payroll server.
2. Firewall or Security Software Interference: Sometimes, firewall or antivirus settings may block QuickBooks from accessing the internet.
3. Corrupted QuickBooks Files: Corrupted or damaged QuickBooks files can also cause this error.
4. Date and Time Settings: Incorrect system date and time settings can lead to connectivity issues with the payroll server.

Stepwise Solutions to fix QuickBooks Desktop Error 15332:

1. Check Internet Connection: Ensure your internet connection is stable. Restart your router if necessary.
2. Adjust Firewall/Security Settings: Configure your firewall or antivirus settings to allow QuickBooks access. You might need to add exceptions for QuickBooks.
3. Update QuickBooks: Ensure you are using the latest version of QuickBooks, as updates often fix connectivity issues.
4. Verify System Date and Time: Correct any discrepancies in your computer’s date and time settings.
5. Repair QuickBooks Installation: Use the QuickBooks Repair Tool to fix any corrupted files.

Implement these solutions to resolve Error 15332 and restore your QuickBooks payroll functionality.