Non-Job Events being job costed

chelsiebogel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hello!

Our company would love to see the functionality of seeing all technician time (non-job events) go into a job costing report. This would allow us to easily see what our gross profit is becuase all technician time contributes to this.

In the meantime, has anyone been able to find a workaround for this? Trying to be proactive!

Thanks,

Chelsie 

1 ACCEPTED SOLUTION

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Non-job time isn't a direct cost though. Meetings, shop time, etc is all overhead. It's not directly related to the sale or performance of the job so it shouldn't be in the job cost and shouldn't affect gross profit.


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

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3 REPLIES 3

COToni
New Contributor

Yes - this!  We have several vendors that we pick up job specific materials from and we need the drive time and the time at the vendor to be accounted for in job costing.  If you add an appointment to the job and notate it as material pick up, as soon as the technician dispatches themselves, it will notify the customer that we are in route which we are not.  Total chaos!

reneem
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

It would be a pain, but you could pull the TimeSheet Summary Report in Reports 2.0, export it, and then get the hours in each event and multiply that by each techs pay. Can be done, just might take a bit to do it. It also wouldn't account for overtime/afterhours.

One thing I look at with non-job timesheets is percentage that each tech is on a non-job event. Obviously that is unbillable time, so keeping track of that and making it as low as possible is top priority. Focusing on keeping that % down versus how much it cost you, might be a better way to measure that!

Renee Lenox - Service Specialties Inc. | LadyTitans Board Member

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Non-job time isn't a direct cost though. Meetings, shop time, etc is all overhead. It's not directly related to the sale or performance of the job so it shouldn't be in the job cost and shouldn't affect gross profit.


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions