05-23-2023 12:39 PM
We are working towards doing payroll using ServiceTitan however I am running into a problem not being able to figure out how to put things like our on-call spiffs in there. Right now we have an excel sheet that we enter numbers in and it calculates. Can anyone point me in the right direction.
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05-23-2023 01:37 PM
If you don't have Performance pay or Configurable Payroll, like me, I enabled earning codes, I set those up and they can be added as Payroll adjustment as needed
05-23-2023 01:41 PM
No problem, let me know if you need any help setting those up 😎
05-25-2023 09:19 AM
05-23-2023 01:39 PM
Thank you!!!! This is what I was thinking was going to have to happen but wasn't sure I was right and wanted to see if it was working for someone else.
05-23-2023 01:41 PM
No problem, let me know if you need any help setting those up 😎
05-31-2023 07:56 AM
I need help setting this up!
05-23-2023 01:37 PM
If you don't have Performance pay or Configurable Payroll, like me, I enabled earning codes, I set those up and they can be added as Payroll adjustment as needed
08-01-2023 07:28 AM
Question, do the techs have to be set to Pay Type "Both" for the codes to pull in the payroll approval correctly. I am testing this out and one tech is set to both but the others are set to timesheet. The one set to both pulls in correctly, but if I try to set the other techs to both they disappear from the payroll approval dashboard. Any experience with that?
08-01-2023 08:41 AM
Hi!--Please make sure your earning code is non-hourly. This way it will appear regardless if you tech is set up as both/timesheet or Performance.
08-01-2023 08:43 AM
Thanks, They are! Still having an issue. I will reach out to my support and see if they can figure out why its not populating correctly.