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05-23-2023 12:39 PM
We are working towards doing payroll using ServiceTitan however I am running into a problem not being able to figure out how to put things like our on-call spiffs in there. Right now we have an excel sheet that we enter numbers in and it calculates. Can anyone point me in the right direction.
Solved! Go to Solution.
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05-23-2023 01:37 PM
If you don't have Performance pay or Configurable Payroll, like me, I enabled earning codes, I set those up and they can be added as Payroll adjustment as needed
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05-23-2023 01:41 PM
No problem, let me know if you need any help setting those up 😎
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05-25-2023 09:19 AM
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05-23-2023 01:39 PM
Thank you!!!! This is what I was thinking was going to have to happen but wasn't sure I was right and wanted to see if it was working for someone else.
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05-23-2023 01:41 PM
No problem, let me know if you need any help setting those up 😎
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05-31-2023 07:56 AM
I need help setting this up!
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05-23-2023 01:37 PM
If you don't have Performance pay or Configurable Payroll, like me, I enabled earning codes, I set those up and they can be added as Payroll adjustment as needed
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08-01-2023 07:28 AM
Question, do the techs have to be set to Pay Type "Both" for the codes to pull in the payroll approval correctly. I am testing this out and one tech is set to both but the others are set to timesheet. The one set to both pulls in correctly, but if I try to set the other techs to both they disappear from the payroll approval dashboard. Any experience with that?
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08-01-2023 08:41 AM
Hi!--Please make sure your earning code is non-hourly. This way it will appear regardless if you tech is set up as both/timesheet or Performance.
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08-01-2023 08:43 AM
Thanks, They are! Still having an issue. I will reach out to my support and see if they can figure out why its not populating correctly.
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