Posts

Resolved! Sales Commission Sliding Scale - Help?

For those of you that pay HVAC salesmen their commission on a sliding percentage scale based on the amount discounted off of book price: would anyone be willing to share the details of their plan?

ashsmith by ServiceTitan Certified Administrator
  • 2178 Views
  • 3 replies
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Configurable Payroll Issues

I have item specific bonuses that are set to pay on the last payment date. It seems that it is giving credit to BOTH techs assigned to a job, even if one of them has 100% of the split. That doesn't seem right to me... How can I get these Item Bonuses...

JessicaSmith by ServiceTitan Certified Administrator
  • 1191 Views
  • 2 replies
  • 1 kudos

Resolved! Non-Job Events being job costed

Hello!Our company would love to see the functionality of seeing all technician time (non-job events) go into a job costing report. This would allow us to easily see what our gross profit is becuase all technician time contributes to this.In the meant...

chelsiebogel by ServiceTitan Certified Administrator
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  • 3 replies
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Configurable Payroll & Splits

Isn't configurable payroll supposed to assign item bonuses based on splits? I have an item bonus that the system is paying to both techs on the job, even though the split is 100% for one of the techs. What am I missing?

JessicaSmith by ServiceTitan Certified Administrator
  • 1079 Views
  • 2 replies
  • 0 kudos

Overtime Premium Calculation

When paying non-discretionary commissions, you are supposed to include those when calculating the hourly rate for overtime/doubletime. I have a very complicated spreadsheet I created to calculate this number, but Payroll Approvals does not show an ac...

JessicaSmith by ServiceTitan Certified Administrator
  • 1265 Views
  • 2 replies
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Resolved! Configurable Payroll- is this possible?

I have a field supervisor. I want to pay him 1% of every job that he is responsible for. In order to do this, does he need to be assigned to the job and have 100% of the split? What I'd really like to do is just pay him 1% of every single job of a pa...

JessicaSmith by ServiceTitan Certified Administrator
  • 2464 Views
  • 7 replies
  • 1 kudos

Technician Shifts Time Off

When you create a shift, time off, on call or overnight for a technician or anyone the note you add at the bottom how to you generate a report to see the notes added?

bruggier by New Contributor III
  • 818 Views
  • 1 replies
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Paying Technicians for an Event

We have a weekly training event at the end of the workday. Each week on the day of the event, we are having to delete the event because it pays them for the entire day (first thing in the morning) and it will not let them sign into their jobs. Is the...

RoRowell by New Contributor II
  • 3430 Views
  • 9 replies
  • 0 kudos