Suggestion: Unpaid Idle time Tech Notifications

New Contributor

We have set our up our Idle time so that any Idle over 60 minutes is unpaid.  However, we have techs that do not review their timesheets at the end of their day to verify it is correct.  

I would love to see an option to have the system give them a popup warning when they clock out at the end of shift and/or in the next morning that tells them they have a large unpaid idle time (including the date and time of it) and to review their timesheet and contact HR to correct any un-recorded work time on their timesheet.


ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You can create an idle report and send it to the individual person, that way they can review it and than they can notify HR.

Kristin Smith
Covenant Plumbing