ServiceTitan Community

When the techs select meal it doesn't automatically get taken off their time at the end of each week when the master pay file report is ran. How do I correct this? Thank you for you help.

I am looking into payroll options and I am curious to know if I will be able to print checks from ST or will I still need to use a payroll software such as quickbooks?

Would be really nice if there was a way to reply to employee payroll disputes... Right now it's a 1-way discussion when an employee disputes payroll. Can this become a chat option rather than just a 1-way message?

Anyone working with the configurable payroll platform that would be willing to collaborate?

Can we have the option to convert minutes to decimal time? i.e. 8 hours and 30 minutes comes out as 8.5 hours? We have to enter time in decimals to our payroll system and currently are having to convert all time by hand.

How is everyone handling getting signed timecards from their technicians? Also, we run different work week schedules that ST doesn't have as options yet, so the reports I print "managed technician timesheet" don't accurately break up REG and OT

My question- is there any way of tracking who is altering the job time sheet and or non job time sheet- is there an audit history ?

I am aware of two ways to add hours to a techs payroll, one- through the non-job time sheet, the other through the actions button on the job itself. The job time sheet can be altered both by adding or deleting time. My question- is there any way of t...

Why did the Tech Timesheet for Jobs change?!?

The update with the new pop up box is very frustrating. The 10 minute increments is too much and you have scroll through all of them to get to PM. You can type in the time, but if you don't type it just right before you click update - it will give an...

Paid idle time settings

According to ST "How idle time works with technician clock in / clock out" article:"If the technician is not clocked out at the end of the day, paid hours will end when the last job or paid non-job appointment is completed." I have found on multiple ...