Good morning! We noticed this week that ServiceTitan has been marking first drive as paid time. I don't know how long it's been happening, I'm new to the company, but all our techs have the "pay first drive if technician is clocked into an event" set...
Hi, we are having trouble with timesheets and having to manually adjust the tech's times. Example: a furnace install - the techs are paid 8hrs to install. If it only takes them 5hrs they still get paid for 8hrs. We will send them on other calls as th...
I am so grateful for the new new Employee Payroll Settings page, this is so helpful!Bonus, we can now see a count of how many technicians we have which on the main technicians page only shows the count if you have more than one page!I love how many a...
It appears that all the reports we've been able to find .including payroll reports and business unit reports only include time paid on jobs. We can get the labor rate and burden (ST PLEASE give us a total of burden and wages) but paid idle time is no...
I am getting this error when I try to add a new entry: This timesheet overlaps with an existing timesheet: ’Training’But the 'Training' entry is not visible on the timesheet or the dispatch or schedule screens. Anyone know how to fix this?
Hello, Is it possible to change the time sheets from Military time to standard? Thank you!
So, I am working on doing payroll approval digitally. Do I have to upgrade to Payroll pro to do this? If not, I am just not seeing my permissions. Help anyone?
I'm wondering why when I change the hourly rate of a technician do I get a message that says "Due to changes to the technician, these permissions were disabled and will be removed..... * Lead technician actions".I don't really understand why a pay ra...
Our Technicians are constantly forgetting to clock in and out for each individual job. Is there a way we can pre-set reminders to send them a message , 5 minutes or so, before the scheduled appointment time?
I need to be able to limit my techs from being able to clock in from anywhere. Can we set up something to where they can not clock in unless 100 ft away from jobsite?
| Subject | Author | Posted |
|---|---|---|
| 12-19-2024 11:35 AM | ||
| 11-15-2024 10:59 AM | ||
| 10-11-2024 06:39 PM | ||
| 08-07-2024 04:28 PM | ||
| 08-07-2024 06:27 AM |
