04-03-2024 01:28 PM
Hi - this is Rose from Louisiana! I work for an HVAC/Refrigeration industry. I am new to both ST & HVAC and loving it so far. Any help and insight is appreciated.
04-11-2024 07:55 AM
Hello and welcome!
04-08-2024 04:00 PM
Hi Rose! Welcome! What do you do at your current company?
04-09-2024 05:30 AM
I am the office manager and dispatcher for the HVAC side of the company.
04-09-2024 07:35 AM
The dashboard and reports are your friend!! Use the ones that are already there and learn the system so you can create ones that fit your needs. Follow the Blue Collar Nerd on YouTube, join an Ember Group https://community.servicetitan.com/t5/EmberSessions/bg-p/ember_sessions and I'll second looking into the Certified Admin Program. Also, if you haven't already, dive into your setting options for the dashboard; and if the company isn't already, be sure to utilize the Technicians Shift function in the Schedule tab of ST to track who's working when and who is on call (for technicians), it'll make scheduling a lot easier. Oh, and Google is your friend for HVAC questions if a Service Manager isn't available... you just have to be wise in choosing your source 😉 LOL
04-03-2024 11:53 PM
Welcome to the ST Community. I would try to attend Pantheon if able, that is a game changer and something I look forward to every year. Dont be a stranger, you will find we are all here to help.
04-03-2024 07:03 PM
Thats is what we are here for and feel free to reach out. I also highly recommend the Certified Administrator Course.