'Resend the Estimate' in Email Settings

New Contributor

When using this feature I know we can create or make up the day we want the estimate to resend if the customer did not approve, but does it send continuously? For example, if we set the email setting to send 3 days after the estimate was given will it send again in 3 days?


ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Good question.  The explanation in the knowledge base is not exactly clear.  It says the estimate will be sent until it is accepted or dismissed.  I know if a company sent me a copy of the same estimate every three days or so I'd block that email after a bit.  The first time and a reminder after the specified time would be ideal.  Hopefully someone else knows for sure.