Titan Lounge

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Welcome to the Titan Lounge!

Hi everyone and welcome! Whether you've just joined or have been with us for years, this is the perfect spot to introduce yourself, celebrate achievements (like earning your ServiceTitan Certified Administrator certificate or joined Torch Network), a...

e_dunn by Former Titan
  • 2811 Views
  • 3 replies
  • 40 kudos

Resolved! CSR Ride-A-Long

Hello all. Wondering if anyone does Ride-A-Longs with their CSR's? Do you have a script or writen procedures on it? Just looking for a guideline for them.

lizb by ServiceTitan Certified Administrator
  • 1522 Views
  • 2 replies
  • 5 kudos

About Customer Reviews

I have a question. Is there a way to regulate/stop when we send a customer Review request for Google? We had an issue where we hadn't yet set the appointment for a repair we needed to do, but Service Titan sent out the request for a Google Review. We...

Signing in

ST just keeps getting better and better, year after year. I'm wanting to be more engaged here in 2024. This is a first step in that direction!

JeffHerron by New Contributor III
  • 1082 Views
  • 2 replies
  • 3 kudos

Happy to be here

Hello, my name is Tanya, and I am excited to be on Service Titan, so far it has been a very good experience.

tmatzuy by New Contributor II
  • 2215 Views
  • 6 replies
  • 4 kudos

Hi

Hello, my name is Lisa. I'm new to Service Titan, so far it's amazing!

LD22 by New Contributor III
  • 1405 Views
  • 2 replies
  • 4 kudos

Hello!

Hi I am not new to Service Titan but new Community. I recently got my Certified Administrator certificate and was able to attend Pantheon 2023. I look forward to engaging in Community, learning from everyone and hope my insights will be helpful to ot...

Jess by ServiceTitan Certified Administrator
  • 1168 Views
  • 2 replies
  • 3 kudos

Excited to be here!

Hello! I am new to the board and newish to the industry. I just stepped into the service dispatcher role, but my husband is the service manager and has been in the field for the past 20+ years. I am excited to learn more from this side of things and ...

JaclynR23 by New Contributor III
  • 1989 Views
  • 5 replies
  • 5 kudos

Excited to learn

Good day all. Excited to be able to see great ideas and learn from so many ST power users.

AaronHall1 by ServiceTitan Certified Administrator
  • 860 Views
  • 2 replies
  • 1 kudos

Hello

Hello! I am new to the industry and Service Titan, I am exited to keep learning!

Ashrum98 by New Contributor II
  • 767 Views
  • 1 replies
  • 1 kudos