What does QuickBooks error 15225 signify, and how can it be resolved?

[mowik9]

I’m encountering QuickBooks Error 15225 during a payroll or software update. The error seems related to file permissions or internet settings. I’ve tried restarting QuickBooks and checking my network connection, but the issue persists. Has anyone experienced QuickBooks Error 15225? What steps or solutions have worked for you to resolve this problem? Any advice would be greatly appreciated. Thanks!

[markreo56 · Accepted solution]

QuickBooks Error 15225 typically occurs during online updates or when downloading payroll updates. This error indicates a problem with the update process, often related to the software's connection with the internet or QuickBooks servers. The root causes might include network issues, outdated software versions, or conflicts with antivirus programs.

Solutions:

1. Check Your Internet Connection: Ensure your internet connection is stable and functioning properly. A weak or intermittent connection can disrupt the update process.

2. Update QuickBooks: Make sure you are using the latest version of QuickBooks. Go to the Help menu and select 'Update QuickBooks' to download and install any available updates.

3. Adjust Antivirus Settings: Sometimes, antivirus programs can block QuickBooks updates. Temporarily disable your antivirus software and try updating again. Be sure to enable it afterward.

4. Reset QuickBooks Update: Go to the Help menu, select 'Update QuickBooks,' and click on the 'Reset Update' button. This will clear and re-download the updates.

If these solutions do not resolve the issue, contacting QuickBooks support for further assistance might be necessary.