What triggers QuickBooks error 103, and how can it be addressed?

[pomavi40]

I’m encountering QuickBooks Error 103 while trying to connect to my bank account. This error seems related to authentication or connection issues. I’ve tried updating QuickBooks and reauthorizing the bank connection, but the problem persists. Has anyone dealt with QuickBooks Error 103? What troubleshooting steps or solutions worked for you? Any help would be greatly appreciated.

Thanks!

[jennadewan67 · Accepted solution]

QuickBooks Error 103 indicates a problem with the connection between QuickBooks and your bank. This error often occurs when QuickBooks is unable to retrieve your bank data, typically due to incorrect bank credentials or connectivity issues.

Possible Solutions:

1. Verify Bank Login Information: Ensure your bank login credentials in QuickBooks are accurate. Go to Banking > Bank Feeds > Bank Feeds Center, and select “Update Account” to re-enter your information.

2. Update QuickBooks: Make sure you have the latest QuickBooks updates installed. Outdated software can cause connectivity problems. Go to Help > Update QuickBooks.

3. Check Bank Website: Log in directly to your bank’s website to confirm there are no issues or outages. Sometimes, bank-side issues can affect data retrieval.

4. Reauthorize Bank Connection: In QuickBooks, go to Banking > Bank Feeds > Bank Feeds Center, and select “Deactivate All Online Services” for the affected account. Then, set up online services again.

If the issue persists, contacting QuickBooks support may be necessary for further help.