Posts

Welcome to the Titan Lounge!

Hi everyone and welcome! Whether you've just joined or have been with us for years, this is the perfect spot to introduce yourself, celebrate achievements (like earning your ServiceTitan Certified Administrator certificate or joined Torch Network), a...

e_dunn by Former Titan
  • 1410 Views
  • 3 replies
  • 29 kudos

New here!!

Hello,My Name is Patty,I'm so excited to join this community of amazing people.I'm looking forward to the experience & knowledge we can both benefit from.I'm new to Service Titan but I'm eager to learn from all of you GURU's

Testing the Service Agreement Waters

Hello! I am fairly new to ST (started in November). I am learning so much everyday! I am really interested in learning more about the new Service Agreement option. I have been practicing making agreements in the sandbox and I am excited to start usin...

KBlank87 by New Contributor II
  • 377 Views
  • 1 replies
  • 1 kudos

Good morning everyone!

Still a newbie here. Does anyone have any good pointers on how to get an ST score up?

LD22 by New Contributor III
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Hey all!

Morning and happy 2024! I just finished my certified admin program and working on my certified partner program testing and and LOVING getting more involved in the Service Titan community. Looking forward to chatting it up with everyone in this growin...

kimrahn by ServiceTitan Certified Administrator
  • 800 Views
  • 6 replies
  • 2 kudos

Resolved! CSR Ride-A-Long

Hello all. Wondering if anyone does Ride-A-Longs with their CSR's? Do you have a script or writen procedures on it? Just looking for a guideline for them.

lizb by ServiceTitan Certified Administrator
  • 542 Views
  • 2 replies
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About Customer Reviews

I have a question. Is there a way to regulate/stop when we send a customer Review request for Google? We had an issue where we hadn't yet set the appointment for a repair we needed to do, but Service Titan sent out the request for a Google Review. We...

Signing in

ST just keeps getting better and better, year after year. I'm wanting to be more engaged here in 2024. This is a first step in that direction!

JeffHerron by New Contributor III
  • 445 Views
  • 2 replies
  • 3 kudos

Happy to be here

Hello, my name is Tanya, and I am excited to be on Service Titan, so far it has been a very good experience.

tmatzuy by New Contributor II
  • 862 Views
  • 6 replies
  • 4 kudos