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Welcome to the Titan Lounge!

Hi everyone and welcome! Whether you've just joined or have been with us for years, this is the perfect spot to introduce yourself, celebrate achievements (like earning your ServiceTitan Certified Administrator certificate or joined Torch Network), a...

e_dunn by • Former Titan
  • 2647 Views
  • 3 replies
  • 39 kudos

Testing the Service Agreement Waters

Hello! I am fairly new to ST (started in November). I am learning so much everyday! I am really interested in learning more about the new Service Agreement option. I have been practicing making agreements in the sandbox and I am excited to start usin...

KBlank87 by • New Contributor II
  • 914 Views
  • 1 replies
  • 1 kudos

Good morning everyone!

Still a newbie here. Does anyone have any good pointers on how to get an ST score up?

LD22 by • New Contributor III
  • 1261 Views
  • 2 replies
  • 0 kudos

Hey all!

Morning and happy 2024! I just finished my certified admin program and working on my certified partner program testing and and LOVING getting more involved in the Service Titan community. Looking forward to chatting it up with everyone in this growin...

kimrahn by • ServiceTitan Certified Administrator
  • 2112 Views
  • 6 replies
  • 2 kudos

Resolved! CSR Ride-A-Long

Hello all. Wondering if anyone does Ride-A-Longs with their CSR's? Do you have a script or writen procedures on it? Just looking for a guideline for them.

lizb by • ServiceTitan Certified Administrator
  • 1437 Views
  • 2 replies
  • 5 kudos

About Customer Reviews

I have a question. Is there a way to regulate/stop when we send a customer Review request for Google? We had an issue where we hadn't yet set the appointment for a repair we needed to do, but Service Titan sent out the request for a Google Review. We...

Signing in

ST just keeps getting better and better, year after year. I'm wanting to be more engaged here in 2024. This is a first step in that direction!

JeffHerron by • New Contributor III
  • 1001 Views
  • 2 replies
  • 3 kudos

Happy to be here

Hello, my name is Tanya, and I am excited to be on Service Titan, so far it has been a very good experience.

tmatzuy by • New Contributor II
  • 2076 Views
  • 6 replies
  • 4 kudos

Hi

Hello, my name is Lisa. I'm new to Service Titan, so far it's amazing!

LD22 by • New Contributor III
  • 1333 Views
  • 2 replies
  • 4 kudos
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