Titan Lounge

Posts

Welcome to the Titan Lounge!

Hi everyone and welcome! Whether you've just joined or have been with us for years, this is the perfect spot to introduce yourself, celebrate achievements (like earning your ServiceTitan Certified Administrator certificate or joined Torch Network), a...

e_dunn by Former Titan
  • 3589 Views
  • 3 replies
  • 42 kudos

Hello

Welcome to all new users !!

RPHRiley1 by ServiceTitan Certified Administrator
  • 354 Views
  • 0 replies
  • 0 kudos

Tech lead conversion for service

Is there a toggle somewhere that will allow the Comfort Advisor task to count as a conversion for the service technician? When they flip the lead it is showing 0% conversion for that call. I understand it is because they sold a $0 estimate for the Co...

Beginner

Good morning. We are new to ServiceTitan. Looking forward to the experience.

Hello everyone!

I am not new to community but am new for this company. I recently switched companies within the HVAC industry and am looking forward to getting my Service Titan Certification completed and seeing what value I can bring to my new company.

Hello :))

Hi everyone!! I'm new to the community and I also recently finished my Residential Certified Administrator program. Yay!

jbalch1 by New Contributor
  • 1720 Views
  • 3 replies
  • 3 kudos

Hello from San Antonio, TX

Good Morning Everyone!I'm excited to introduce myself to this group. I am the Director of Internal Operations of a Mister Sparky Electric franchise in San Antonio, TX. Our location ranks around the #3-#4 spot on the leaderboard for our franchise loca...

Recorded Phone Calls

Good morning, I'm looking for a way that the service/sales tech can make a call to the customer without being dispatched and it be recorded. We recently found that if you go to the follow up tab and regardless if we sold something or didn't the tech ...

tlcoleman by New Contributor
  • 833 Views
  • 1 replies
  • 1 kudos

Hello!

Hey everyone! I am the Operations Manager for a family owned HVAC, Plumbing, and Electrical company in Charlotte. This is our second round with ServiceTitan and I am excited for the new features!

clarkji by New Contributor
  • 583 Views
  • 1 replies
  • 3 kudos

Hello

Hello!I am the Office Manager for Greiner Heating, Air & Electric. We went live on ST earlier this year, in May, and are now at the point where our teams have gotten much more used to the new software, and are just looking to continue moving forward....

DanielleT by New Contributor III
  • 1075 Views
  • 2 replies
  • 1 kudos

Vision Board

Have you ever written a Vision Board (individual) - this is such a fun activity for team building. This year we are writing a TEAM Vision Board focusing on our 4 Categories in our company Titan Advisor. This team build is a little harder because it's...

vision board cleaner communication at the office.png vision board finance opprtunities.jpg vision board fires deescalated.jpg vision board stay focused.jpg
lcody by New Contributor III
  • 659 Views
  • 1 replies
  • 1 kudos