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Welcome to the Titan Lounge!

Hi everyone and welcome! Whether you've just joined or have been with us for years, this is the perfect spot to introduce yourself, celebrate achievements (like earning your ServiceTitan Certified Administrator certificate or joined Torch Network), a...

e_dunn by • Former Titan
  • 3778 Views
  • 3 replies
  • 42 kudos

Hi!

Hello all!! I've been utilizing this community for a while but rarely engage, I've had a ton of help from you all so just wanted to say hi and thank you!

cheri107 by • ServiceTitan Certified Administrator
  • 556 Views
  • 0 replies
  • 1 kudos

Hello

Welcome to all new users !!

RPHRiley1 by • ServiceTitan Certified Administrator
  • 399 Views
  • 0 replies
  • 0 kudos

Tech lead conversion for service

Is there a toggle somewhere that will allow the Comfort Advisor task to count as a conversion for the service technician? When they flip the lead it is showing 0% conversion for that call. I understand it is because they sold a $0 estimate for the Co...

Beginner

Good morning. We are new to ServiceTitan. Looking forward to the experience.

Hello everyone!

I am not new to community but am new for this company. I recently switched companies within the HVAC industry and am looking forward to getting my Service Titan Certification completed and seeing what value I can bring to my new company.

Hello :))

Hi everyone!! I'm new to the community and I also recently finished my Residential Certified Administrator program. Yay!

jbalch1 by • New Contributor
  • 1943 Views
  • 3 replies
  • 3 kudos

Hello from San Antonio, TX

Good Morning Everyone!I'm excited to introduce myself to this group. I am the Director of Internal Operations of a Mister Sparky Electric franchise in San Antonio, TX. Our location ranks around the #3-#4 spot on the leaderboard for our franchise loca...

Recorded Phone Calls

Good morning, I'm looking for a way that the service/sales tech can make a call to the customer without being dispatched and it be recorded. We recently found that if you go to the follow up tab and regardless if we sold something or didn't the tech ...

tlcoleman by • New Contributor
  • 949 Views
  • 1 replies
  • 1 kudos

Hello!

Hey everyone! I am the Operations Manager for a family owned HVAC, Plumbing, and Electrical company in Charlotte. This is our second round with ServiceTitan and I am excited for the new features!

clarkji by • New Contributor
  • 641 Views
  • 1 replies
  • 3 kudos
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