Contributor II

TitanAdvisor is an automated best practice guide that helps you get the most out of ServiceTitan. TitanAdvisor makes personalized recommendations for features your organization can implement to achieve your business goals.

Job types are general categories of work based on the customer calls you receive most. When booking a job, you can assign a common job type (for example, one or two words that best describe why your technician is visiting a customer) to identify the type of job it is, the urgency factor, and the average time it takes to address the work. This helps your team know what to expect before they arrive at a job and when you’re scheduling and dispatching jobs.

Watch this video to learn more:

Want to level up more?  Check out the rest of the videos in this series: TitanAdvisor Admin & PermissionsLead Generation, Job Booking, and Dispatching.

Additional resources can be found below: 

Set up and use job types: https://help.servicetitan.com/how-to/job-types