ServiceTitan Community

Your CSM or the CSM team can lock this view for you. Just send an email with the hours you want and ask them to lock the dispatch board view to those hours.

Suggestion: when booking calls, let customers know they will be notified via text (or email if they prefer) when their technician is on the way. We have our CSRs state “we do send a text with technician name and photo when he has been dispatched to y...