ServiceTitan Community
Discussions
Titan Lounge
Accounting
Call Booking
Dispatch
Estimates
General Office
Integrations
Inventory
Jobs
Marketing
Memberships or Service Agreements
Mobile
Pricebook
Project Tracking
Reporting
ServiceTitan Pro Products
Settings
Timesheets and Payroll
General
Sign In
Browse
bfoster
New Contributor III
since
09-20-2016
08-29-2024
User Statistics
23
Posts
1
Solutions
11
Kudos given
6
Kudos received
View all badges
Community
About bfoster
User Activity
Posts
Replies
CSR Downtime
05-02-2022
What are your best practices for what your CSRs do when they are not on the phones? Thanks so much for your thoughts!
Re: CSR Downtime
05-20-2022
David, "listen to and score their own calls" that is a great that I have not that of before. This will be great for them to bring to their coaching meetings. Thanks for that feedback!
Re: CSR Downtime
05-03-2022
@mel-deyto that is something that I have never looked into. Thanks for bringing that to my attention.
Re: CSR Downtime
05-03-2022
Thanks @asnow this is helpful. I will read over the linked article.
Re: CSR Downtime
05-02-2022
Taking courses in the academy...great idea.
Re: CSR Downtime
05-02-2022
Thanks this is helpful.
Kudos from
User
Count
HeatherA1
1
asnow
2
jmoutray
1
wch_alex
1
bfoster
1
View all
Kudos given to
User
Count
KhianaKlatt
1
david-powers
1
bbiswell
1
LeonWright
1
mel-deyto
1
View all
