OBrianEne
Former Titan
since ‎01-21-2022
‎07-01-2022

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What exactly are the differences between ServiceTitan Basic Phone Integration and Phones Pro? Here you can find the detailed differentiation between the two and how one or the other might benefit you most! See attached PDF below.
Understanding how basic phone integration works with ServiceTitan can sometimes be a little tricky. This Basic Phones Integrations Diagram provides you with the step-by-step process with a Normal Inbound Call, Double Call Forwarding and Porting Call ...
The outbound (default) number for SMS is used to send reminder notifications, booking confirmations, and job completion surveys. In ServiceTitan, go to Settings > Communications > Customer Notifications. In the Booking Confirmations, Reminder Notific...
Blocked numbers can be anything from a scam to a spam call to a political robocall to cold calling. You can opt to block unwanted phone numbers from calling or contacting your business in ServiceTitan. This will help in reducing time spent on answeri...
With ServiceTitan Basic Phone Integration, every incoming call to your office is automatically tracked and recorded, empowering you with the information you need to benefit your business. Some of these benefits include: Managing your numbers and port...
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