Articles
Resources: Phones Pro's POWERDIALER
PowerDialer is an integrated and automated outbound dialing solution built for enterprise-level call centers using ServiceTitan Phones Pro. PowerDialer automatically dials from a list of customer numbers whenever a CSR is not on an inbound call. Chec...
Recommended Hardware for Phones Pro
Questions about what headset or desktop hardware to choose that will work for Phones Pro? Check out the Knowledge Base article to learn about your recommended hardware options and how to order your hardware of choice for Phones Pro. >>See Recommended...
Basic Phone Integration vs. Phones Pro
What exactly are the differences between ServiceTitan Basic Phone Integration and Phones Pro? Here you can find the detailed differentiation between the two and how one or the other might benefit you most! See attached PDF below.
Basic Phone Integrations Diagrams
Understanding how basic phone integration works with ServiceTitan can sometimes be a little tricky. This Basic Phones Integrations Diagram provides you with the step-by-step process with a Normal Inbound Call, Double Call Forwarding and Porting Call ...
5 Steps to Build a Better Call Center With Phones Pro
Missed our webinar for 5 Steps to Build a Better Call Center with Phones Pro? No Problem! The recording is now available on-demand. Click here to watch. Want to get started with Phones Pro? Click here to book a meeting with a member of our team.
See How Mario Campirano Strives to Consistently Deliver the "Wow Factor" with Phones Pro
Mario Campirano is a big believer in numbers don't lie. After initially getting off to a rocky start, Phones Pro has given Express Electrical more of an advantage than a disadvantage. Learn more about how Phones Pro has helped Express Electrical serv...
5 Steps to Build a Better Call Center With Phones Pro
Missed our webinar for 5 Steps to Build a Better Call Center with Phones Pro? No Problem! The recording is now available on-demand. Click here to watch. Want to get started with Phones Pro? Click Here to book a meeting with a member of our team.
Lenny Siers Regrets Not Joining Phones Pro Sooner!
Lenny Siers, owner of four nationally-franchised business locations of One Hour Plumbing Heating & Air, Benjamin Franklin Plumbing, and Mr. Sparky operating in Florida and Alabama, says he loves the accountability that provides. Learn more on why Len...
How to Train Superstar CSRs with ServiceTitan Phones Pro
You can build a strong CSR team much faster and easier with ServiceTitan Phones Pro Some Key Features: Learn how managers are able to drop in on customer calls and listen LIVE to coach CSRs in real time. See how Voice Intelligence triggers automated ...
