User Activity

It would be so helpful if ST created an alert pop up that comes up like "Are you sure?" when you book a job in the past. Also would be helpful if they did it for jobs booked without a technician assigned to it, but I could see where it would be annoy...
ST needs to create a feature for users to have permission to delete an individual chat message sent in by a customer. With state privacy laws to abide by, it can be very time consuming and difficult for users to have to contact support to get a chat ...