ServiceTitan Community

HBromberg · 03-23-2023

Hello All, I have just started really looking at the job costing report that you can pull on an individual job. I have noticed that some track labor under the Labor Burden category and some also have a number under the Labor Pay category.Do I have a ...

HBromberg · 03-06-2023

Hello, I am the service manager for a growing plumbing and HVAC company in South Carolina. We are looking or a company to partner with and share ideas and thoughts. We are looking for a company a little bigger than we are currently. We currently are ...

HBromberg · 10-22-2022

Hello All,is there, or will there be, an option to set after hours pricing to apply to a weekend? We currently have our after hours pricing between 530 and 6 AM the next day but I have not found a way to add in the weekends automatically. Does anyone...

HBromberg · 10-08-2022

Hello! We will be moving to PriceBook Pro from an add on flate rate program we have been using. How daunting of a task is it to add pricebook pro as well as inventory controls inside of ST? We currently are using a more manual inventory system with t...

HBromberg · 03-23-2023

It was related to having a pay rate on their profile. I removed those and it seems to be a more accurate reflection of working time. I need to figure out how to handle dispatch time next.Thanks!

HBromberg · 03-23-2023

Thank you! I guess my next question would be why does it seem like it is doubled for some techs? For instance i have 7 hours for a tech under labor pay, and that same tech has 6.5 hours under Labor Burden?But this does not apply to all techs

HBromberg · 03-13-2023

We use 4 hour scheduling windows, 8-12 and 1-5. But then we set up job types to have an expected time duration, so we can put more than one call in each window.

HBromberg · 03-09-2023

We are in Myrtle Beach. Very popular with Canadians, a lot from Quebec and Montreal, but I see plenty of Ontario tags as well! I can send you my email via DM, if I can figure it out on this forum.

HBromberg · 03-09-2023

DaveThanks for reaching out. We have a pretty good mix here, we have a growing residential base as well as a mix of both residential and commercial in the resorts, condo buildings and hotels at the beach. Where are you located? I am still hoping to b...

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