WHY, WHY, WHY, WHY!!!???Why did they have to change Credit Card
payments on the Invoice? Now you can't edit the card payment from the
invoice. Or delete a $0 failed payment. NOW after the last update; you
have to go to the Customer Profile page, the...
Why is there an Alert for "Payment Applied" for credit cards, but Not
one for "Payment FAILED"???!!!It would be a HUGE help to be able to have
an email Alert setup for when payments Failed. Even better is if had it
also text an Alert to the tech to l...
I HATE the new update with the Flyout Customer Edit, Location Edit, and
Create Customer with a passion!!!So many more steps and more confusing
than the old way.Can't change phone 'type' from landline to mobile, in
case it was saved wrong. We were abl...
I was at Pantheon this week and got to speak with Gene Jaeger about
Audit Trails for Invoices. It would be awesome to be able to see it, on
the invoice page itself, and Not have to go to Job page to view it.Now I
am seeing another HUGE reason to have...
Thank you, but yes I run the Transaction Report in the payment gateway
daily, for our bookkeeper. And it does not always show the transaction
that failed. I will have 4 card payments fail and maybe one shows up on
the Transaction Report; not sure why...
I visited the link you provided (thank you). I guess we do not have 'job
notifications' turn on for our ST account; ours does not have the
toggles for job notifications to be turned on or off. I took a
screenshot of our 'new customer' screen.So we do...
Ok, can you Please take a screenshot and provide me with a picture of
what I should be looking for?I have looking all over the Customer's and
Location's pages and do Not see anything about 'phone notifications
preferences'. The first screenshot is of...