User Activity

"Chat" responses are taking an insanely long time. The ST chat people are juggling to many questions at once and it takes us telling them 10 times before they can even begin to help...it is almost like they are buying extra time by asking you the sam...
We are trying to find a way to create customized but consistent client communication (email/text for invoicing, estimates, jobs scheduling, job confirmation) without having to create a new Business unit. ST has informed us this is not possible.
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