ServiceTitan Community

Hello everyone!The ST Dispatch board has been undergoing various improvements over the past months, including changes to the existing Daily view and the new Weekly view.My Dispatch team now has exploratory designs and proposed changes for how the Dis...

Happy Monday! Our Mobile team is redesigning how some mobile app menus work and would like some feedback.This is a short & quick test that anyone can take — think of it as guerilla testing!Results we get here may have implications not just for our up...

Hello everyone!I'm a user experience researcher and one of my teams is working on a new "technician capacity planning" feature to help managers set up rules to handle booking capacity.(Think of things like automatically limiting bookings of maintenan...

Hello everyone!I'm a user experience researcher and I have an unmoderated usability study featuring designs for our new Contact Center Pro (CCP) product for CSRs that's meant to replace Phones Pro.My team would love to get some feedback on these new ...

Hello ST Community!I am a user experience researcher with ServiceTitan, and I work with several teams, including those who handle the Membership Plan features and the Mobile App for technicians (who are often the ones selling the memberships).My team...