Application Error

ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We are having a very difficult time accessing invoices. We aren't able to complete workflows because when we are trying to access invoices to update or add POs, we keep getting an application error. When clicking details we are filling out what we are doing to get that error and sending it to support. When I call support they have no idea this is happening. Are those just fake or where do they go? Are we the only account dealing with this issue? 


New Contributor

We have been having this error as well for the past two weeks. Every time I reach out to support, they tell me to clear my cache and have a nice day.  One time they said they found the issue and fixed it. The issue went away for two days and then came back. 

Also, you should be able to find the reported errors as cases on the support page.image.png